Nugget: “There are only 3 colors, 10 digits, and 7 notes; its what we do with them that’s important.”~ Ruth Ross
Reflection drill: Prevent interruptions BEFORE they occur.
Think ahead. Provide the necessary answers before the questions become interruptions.
Why it matters: Don’t create your own interruptions. Prevent interruptions before they start by making sure everyone knows what they’re suppose to be doing ahead of time.
Thinking Drill: Have you told everyone all they need to know to perform their tasks without interrupting you today?
Who interrupts you the most? What do they want most often?
Wouldn’t it be helpful to create a new checklist to make sure all the necessary information is passed along properly?
What’s your take away?
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