Nugget: “The elevator to success is out of order. You’ll have to use the stairs … one step at a time.”~ Joe Girard
Reflection drill: Create a file for every person you meet even if all you have is a name, title or phone number. This will give you one convenient place to keep new, relevant information on each person as you collect it.
Why it matters: Create a unique place for everything. Use your people files to keep any notes, info or questions you need to discuss with this person the next time you talk with him or her.
Thinking drill:
Who have you met for the first time recently?
Would it be helpful to have a folder of information in front of you the next time you call someone back?
Where do you keep all of the questions you need to ask next of your largest supplier?
What’s your take away?
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